Privacy & Policy
Matangi Music Studio respects your privacy and is committed to protecting personal information that you provide when using our website, contacting us, booking our services, purchasing products, or interacting with our digital platforms.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
Name
Email address
Telephone or mobile number
Billing or delivery information
Event or booking details
Information submitted through contact or enquiry forms
Product and purchase information
Communications you send to us
Information necessary to provide requested services
Any other information you voluntarily provide
Please avoid submitting sensitive personal information through general contact forms unless specifically requested and necessary for the relevant service.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website infrastructure or third-party services.
This may include:
IP address
Browser type
Device type
Operating system
Approximate location information
Pages visited
Time spent on pages
Referring website
Website interaction information
Cookies and similar technologies
This information may be used to maintain website security, understand website performance, improve user experience, and analyze website traffic.
3. How We Use Your Information
We may use collected information to:
Respond to enquiries and requests
Process bookings and service requests
Provide audio, video, performance, educational, or other services
Process product purchases and deliveries
Communicate regarding orders, bookings, or projects
Provide customer support
Maintain and improve our website
Improve our products and services
Prevent fraud, misuse, and security incidents
Maintain business and transaction records
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted and where appropriate consent or another lawful basis is required
4. Contact and Booking Forms
When you submit information through a contact, enquiry, booking, or other website form, we use the information to respond to your request and provide the relevant service.
You should provide accurate information and should not submit information belonging to another person without appropriate authorization.
5. Payments and Purchases
When you purchase merchandise, musical instruments, digital products, or services, payment information may be processed through third-party payment providers.
We may receive transaction-related information such as payment status, transaction reference, billing information, or order details.
We generally do not need to retain complete payment-card information when payment processing is handled by an authorized third-party payment provider.
Payment providers may process information according to their own privacy policies and terms.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Remember certain preferences
Improve website performance
Understand visitor behavior
Measure website traffic
Support analytics and marketing functionality where applicable
You may be able to control or disable cookies through your browser settings. Some website functionality may not operate correctly if certain cookies are disabled.
7. Analytics and Third-Party Services
We may use third-party services for functions such as:
Website analytics
Payment processing
Email delivery
Website hosting
Security
Forms
Embedded video or audio
Social media integrations
Marketing and communications
These providers may process information according to their own privacy policies and contractual obligations.
Where third-party services are used, we seek to use providers appropriate for the relevant business purpose and applicable legal requirements.
8. Sharing of Information
We do not sell personal information simply for the purpose of selling personal data.
We may share information where reasonably necessary with:
Service providers working on our behalf
Payment processors
Hosting and technology providers
Delivery and logistics providers
Professional advisers
Event partners where necessary to fulfill a booking
Government authorities or law-enforcement agencies where legally required
Other parties where you have provided appropriate authorization
We only seek to share information that is reasonably necessary for the relevant purpose.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling services, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Withdraw consent where processing is based on consent
Raise questions or concerns about our handling of personal information
Request information regarding how your personal information is processed
Requests may be subject to verification and applicable legal limitations.
To exercise an applicable privacy right, please contact us using the details provided below.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
13. External Links
Our website may contain links to external websites, social media platforms, streaming services, or other third-party websites.
We are not responsible for the privacy practices, content, or security of those external websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
14. International Data Transfers
Some third-party technology, hosting, payment, analytics, or communication providers may process information outside India.
Where applicable, such processing may be subject to the laws and contractual safeguards governing the relevant service provider and applicable data-protection requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable laws.
Any updated version will be published on this page with a revised effective or update date.
16. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Matangi Music Studio
Email: matangistudios9@gmail.com
Phone: +91 9099955513
Address: Shreeji square 2nd floor, 7 rasta valkeshwari nagari Jamnagar 361008 Gujarat, India
We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required by applicable law.